Order

STEP 1:  INITIAL CONSULTATION

A Consultation appointment will be arranged to discuss your design wishes and stationery requirements. This consultation will usually be done over the phone or email, however if you are local and wish to meet in person, this is fine as well. At this point, you can choose one of our designs, or have us create a completely bespoke design for you. Once all your requirements have been finalised, an order form outlining the total cost and payment options will be sent to you.

It is recommended to request your stationery in 2-3 orders, firstly save the date cards, then later your invitations, and finally your stationery for the day (i.e. order of service/order of the day, menus, table numbers, place cards, etc.). This will also depend on the information you have on hand at the time and can be discussed during the consultation appointment. For example, you may want to send out save the date cards and you already have all the information required for your invitations, therefore both can be ordered at the same time.

STEP 2:  ORDER APPROVAL

Once you have reviewed the order form and are happy with all your choices, simply follow the instructions at the bottom of the form to pay for your order. Once your payment has been received, you will be sent a set of detail forms to complete for the stationery that you have chosen.

STEP 3:  APPROVAL OF PROOFS

Once you have submitted your details forms, you will be sent electronic proofs by email. The proofs should be checked (and double checked!) and at this point any final changes can be made. Once everything is perfect and you are happy with each piece, simply send the proof email back to us stating your approval.

STEP 4:  PRODUCTION

Once we have received your final approval of the proofs, your stationery components will be ordered and then production will begin. It is important to note at this point that once ordering and production has begun, changes cannot be made so it's important that you make sure that everything is exactly as you want it when approving the proofs.

STEP 5:  DELIVERY

You will receive an email confirming that everything is finished. If you have paid for delivery, your stationery package will be sent to you by Royal Mail First Class Signed For. If you have opted to pick-up your stationery, simply reply to the email to arrange a date and time for pick-up.

STEP 6:  ADDITIONAL ORDERS

If your initial order was for your invitations only and you wish to order other stationery for the day and after the wedding (i.e. order of service/order of the day, menus, table numbers, place cards, thank you cards, etc.), these can be ordered using Steps 1-5 above, once you have the information required for these pieces. A separate order should also be placed for wedding accessories (i.e. table plan).